**Shipping Policy Changes UPDATED** 03/01/2023
All Shipping Policies are subject to change at any time due to volatility of 3rd Party Shipping Services like USPS, UPS and FedEx.
Economy Light Weight Shipping Policy - $3.85 if the weight estimate is under about 1.5 Lbs. This typically refers to 4 Packs of most but not all washers and small 25 Packs, some 100 Packs and small washers and some safety stickers. Typically, Economy Light Weight orders are shipped using USPS First Class Mail. Subject to change.
This applies to 50 US States, Puerto Rico and the US Virgin Islands. Includes Tracking and a Shipping Confirmation Email.
Expedited, Priority and Calculated Shipping Policy - $9.49 per order and up. These these orders are calculated by our system which is connected to the United States Postal Service for Real Time Rates based on location and weight. Applies to 50 US States, Puerto Rico and the US Virgin Islands. Although all of our orders are treated with the utmost respect and diligent attention, it is necessary to prioritize. Our Expedited and Priority Rate Shipping Policy assures that your order receives our White Glove Priority attention. It moves your order up the shipping queue and is shipped Priority, typically USPS Priority, versus our Economy Rate Shipping which is the shipping option of our choice and often consists of USPS First Class for light weight items.
Overnight and 2 Day UPS Orders - Overnight and 2 Day UPS Orders must be submitted by 12:00 NOON Central Standard Time and are shipped via United Parcel Service Standard Overnight or 2 Day Air depending on your selection. Orders submitted on Friday before NOON will be shipped on Friday, however UPS may or may not transport on Saturdays and Sundays. Saturdays and Sundays are usually excluded from 2 Day and Overnight shipments by UPS. For example; if you submit 2 Day Air order at Primal23Industrial.com at 11:55 AM on a Friday, we will pack and ship your order, UPS will pick up your order, but because UPS will exclude Saturday and Sunday transport, your order will be scheduled for delivery by UPS on Tuesday, not Sunday. An Overnight order submitted at the same time would be scheduled for Monday. Please be aware of this. UPS Next Day Air/Overnight orders shipped on Friday WILL NOT arrive on Saturday.
UPS Account Number - We can ship on your UPS Account Number. This requires your Primal23 Industrial Account be upgraded to a Wholesale Account, however, if you wish to do this and you have not created an account or this is your first time at Primal23Industrial.com, you can drop us an email at [email protected] and we can get it taken care of for you.
Freight LTL - We also ship ground freight for larger orders that consist of pallets. If your order is a large or very heavy order and you are not able to check out, there is a possibility the weight is over allowed UPS shipping weight. Shoot us an email at [email protected] if you have any trouble at all.Customs and Duty - Customers are responsible for all duties and customs clearance. Customs and Duty are government imposed taxes on product entering a country from another country. The buyer of said product is responsible for all Duty and Customs. Depending on the shipment destination country, you may or may not be charged a duty upon entry into your country. We are not responsible for delays in processing through Customs and Clearances out of the United States or into any other country. We can and do expedite and ship small orders Overnight Internationally, however the processing of these shipments across borders is typically delayed by the shippers and government agencies. Fees may apply. If you have any questions about this, please contact [email protected] or call us. We can usually get it done, but patience is required.
International Shipping - We ship worldwide. International orders will be shipped via UPS Ground (Global) or USPS First Class or USPS Priority Mail depending on circumstance. Some circumstances are out of our control. If you find our system isn't allowing your country at checkout, please contact us via email or phone and we will get it worked out as soon as possible. Some restrictions apply.
Orders - Primal23 Industrial LLC guarantees that all orders for our in stock items will process and ship within 3 business days. Although most orders will ship the same day or the following morning. The exception to this rule being orders that come in late on Fridays may not ship until Monday morning. Although frequently and during high volume periods we ship on weekends. But this is not guaranteed. Our Shipping Policies are in effect for all 50 US States, Puerto Rico and the US Virgin Islands. Our Economy and Expedited Shipping Policies do not apply to International Orders. For International Shipping Primal23 Industrial uses discounted actual Standard Commercial International shipping rates to calculate the shipping cost for all orders. Customers are responsible for all duties, tax and customs clearances.
If you have any further questions about our shipping policies please contact your direct salesperson or drop us an email at [email protected]